How to contact us
For support or general website questions, use the contact email shown on this page. Include a clear subject and describe the device, browser, and page involved if you are reporting a technical issue.
Please do not send passwords, payment details, private school information, home addresses, or other sensitive personal information. Children should ask a parent, guardian, or teacher for help before contacting any website.
Helpful details for game issues
- Device type and operating system
- Browser name and version
- Whether the issue occurs in fullscreen
- Whether a physical or mobile keyboard is used
- A short description of what happened
We aim to review legitimate messages, but response time is not guaranteed.